1. Agreement and access
These Terms govern your use of the CreatoR OS website, application and associated services, operated under the trading name Discretion Media Group ("we", "us" or "our"). By accepting these Terms when offered access to the application or an enabled service, you agree to them. If you act for a business, brand or client, you confirm that you have authority to bind that party and manage its information. You must be at least 18 and legally able to enter a binding agreement.
CreatoR OS is a Video Production Operating System for managing content from start to finish. Its scope includes content planning and production, connected-account management, scheduling, publishing and performance reporting through available features. Availability varies by version, platform permissions and selected services. Development or preview access is not a promise that every described integration is currently available. The information website does not itself provide public registration or authorize charges.
Keep account information accurate, protect your credentials and notify support@discretionmediagroup.com of suspected unauthorized access. You are responsible for access and instructions you authorize, including collaborator roles and actions on client accounts. You receive a limited, non-exclusive, non-transferable permission to use the service lawfully under these Terms. We and our licensors retain rights in the service, software and branding; your content remains yours.
2. Your content, licenses and permissions
You retain your rights in material you provide. You must own it or have all rights and lawful authority necessary for the use you request, including ingestion, storage, analysis, transcription, editing, adaptation, AI processing, creation of derivatives, sharing and publication. This applies to media, text, prompts, data, connected-account information and third-party material, including footage, music, scripts, trademarks, voices, performances, likenesses and confidential information.
You are responsible for required client authority, privacy notices, lawful bases, releases and permissions. A public URL, platform login, stock subscription or AI output does not by itself supply those rights. Respect license conditions, attribution, commercial-use restrictions and destination-platform rules. Do not submit information you are not permitted to disclose to the providers used by your selected workflow. We do not grant permissions belonging to other people.
You give us a limited, non-exclusive license to host, copy, process, adapt, display and transmit your content, and to use necessary providers, only to deliver your requested features, maintain and improve the service through the limited evaluation described in the Privacy Policy, investigate misuse and meet lawful obligations. This includes evaluating relevant prompts, conversation excerpts and workflow records to diagnose errors and improve service behavior, subject to data minimization, lawful authority and platform restrictions. It does not transfer ownership or authorize sale, unrelated promotion or AI-model training. The license ends for deleted material except to the limited extent needed for disclosed recovery handling or lawful retention. Platform deletion rules still apply. Outputs are yours as between you and us to the extent rights exist, subject to third-party rights and applicable provider terms; we cannot create copyright where the law does not recognize it.
3. Connected accounts, scheduling and reporting
Planned connections include YouTube, Facebook, Instagram, Threads, TikTok, X, Twitch and Reddit; Rumble is under consideration. This describes intended coverage, not current availability, endorsement or guaranteed functionality. A connection must be available in your version and separately authorized. By connecting to or using any third-party platform through CreatoR OS, you agree to comply with that platform's applicable terms of service, community and developer/API rules, licensing terms and usage restrictions. This applies to every supported connection, including platforms added later. Review the terms presented by that platform when you authorize access. CreatoR OS does not replace, waive or grant an exception to them. Linking a service does not authorize unrelated access or actions.
You authorize only the actions you request, including any recurring retrieval or scheduled publication you explicitly configure. Check the destination account, content, rights, time zone, schedule, metadata and visibility before confirming. Platform limits, outages, review processes, revoked permissions or expired credentials can delay or prevent an action. A submitted schedule or publication may need to be cancelled or removed on the destination platform, even after disconnecting CreatoR OS. Re-linking requires authorization and may not restore deleted data.
Reports depend on the source platform's definitions, permissions, delays and corrections. Views, audience summaries, forecasts and revenue figures may be incomplete or estimated. We do not guarantee audience growth, earnings, distribution or a particular creative result. Use reports to inform your decisions; verify consequential figures against the source.
By using CreatoR OS's YouTube features, you agree to be bound by the YouTube Terms of Service. Those features use YouTube API Services. You must also comply with other connected platforms' applicable terms. You can revoke Google access through Google's security permissions page or Google Account connections. See our Google and YouTube privacy disclosures and deletion instructions. Metadata access is not permission to download, copy or redistribute YouTube audiovisual content contrary to YouTube's rules.
4. AI and third-party services
CreatoR OS facilitates AI processing through vendors such as Google, Anthropic, OpenAI, Perplexity and ElevenLabs, depending on the enabled workflow. Storyblocks, Epidemic Sound and other media services retain their own licensing conditions. Access may require a separate account, subscription, API entitlement or payment to the provider. Your selected provider's terms apply to its service alongside these Terms.
CreatoR OS does not train or fine-tune AI models on customer content, prompts, outputs or connected-account data. Requested AI processing may send relevant material to a provider. We do not guarantee every provider's retention, human-review or training practices across every plan and configuration. Review the applicable API terms and settings, particularly when supplying your own provider credentials. Our Privacy Policy explains this distinction and the restrictions on Google API data. A provider's separate terms do not remove our own legal or platform obligations.
AI results can contain errors, bias, invented facts, unwanted material or similarities to other work. Review outputs for accuracy, suitability, rights, required disclosures and platform compliance before use. No result is guaranteed to be unique, copyrightable or free of third-party claims. Do not present synthetic content deceptively or use someone's voice or likeness without the required authority.
Third-party providers control their services and may change features, policies, pricing or availability. To the extent permitted by law, we are not responsible for their independent acts or omissions outside our reasonable control, including processing they undertake under your separate agreement with them. This does not exclude responsibility for our own acts, promises, unlawful transfers or duties relating to providers acting on our behalf.
5. Responsible use and rights complaints
Do not use the service for infringement, unlawful surveillance, exploitation of children, non-consensual intimate material, fraud, phishing, unlawful impersonation or violations of privacy or publicity rights. Do not bypass security, permissions, rate limits or licensing controls, distribute malware, access another person's account without authority or interfere with the service. Prohibited conduct includes attempts to harvest or extract other users' information, credentials or confidential service material without authorization, and prompt injection intended to override access controls, obtain unauthorized data or make the service take unauthorized actions. This includes malicious instructions concealed in uploaded documents, media or connected content. Ordinary permitted requests, exporting your own information and lawful security reporting are not prohibited merely because they contain technical language. Any inspection or interoperability rights protected by applicable law remain unaffected.
Report suspected rights violations to info@discretionmediagroup.com with the relevant material or location, your rights, contact details and the basis of the complaint. We may seek clarification, restrict disputed material and notify the affected user where appropriate. Do not include unnecessary sensitive information. These contact instructions do not claim registration of a statutory copyright agent.
6. Privacy and customer information
The Privacy Policy explains collection, service processing, sharing, monitoring, retention and your choices. We do not sell personal information or customer content. Relevant prompts, conversations, feedback and workflow records may be retained and reviewed to troubleshoot failures, improve service behavior and detect abuse, with purpose-based limits, minimization, access controls and applicable consent. De-identified usage and diagnostic information also supports improvement. These uses do not grant a model-training license or override Google or another platform's data restrictions. Where required for processing on a business customer's behalf, applicable data-processing terms must be in place before that processing begins.
7. Charges and provider costs
No subscription or payment obligation arises merely from visiting this website or accepting these Terms. Any paid CreatoR OS offer must show its price, usage allowance, taxes, renewal and cancellation conditions before purchase. We will not impose a new paid plan without the required agreement.
No refunds: except where applicable law requires otherwise or a specific written purchase offer expressly provides a refund, payments to CreatoR OS are final and non-refundable. This applies to subscriptions, usage charges, credits and other purchases, regardless of how much or how little you use the service, whether you are satisfied with the results, or whether you stop using it or cancel before the paid period ends. Non-use, unused allowances and dissatisfaction do not independently entitle you to a refund or a prorated credit. Cancellation stops future renewal in accordance with the purchase terms; it does not by itself refund an amount already paid. This policy does not remove mandatory remedies for a service that is not supplied or does not conform to legally required standards, or any cancellation, withdrawal or refund right that cannot lawfully be excluded. Charges paid directly to another provider are governed by that provider's terms.
Calls made using your provider accounts or API keys may incur charges directly with those providers, even if CreatoR OS access is free. Connection tests or retries can also be billable when identified as such. Cost displays are estimates unless expressly identified as provider-reported charges; the provider's bill governs its charges. Review the stated cost information before authorizing billable work.
8. Availability, suspension and ending use
We reserve the right to change or discontinue features, address defects and restrict access for security, abuse, legal or platform reasons, subject to applicable law and purchase commitments. Prompts, conversations and execution records may be monitored as described in the Privacy Policy. Where we reasonably believe conduct includes unauthorized data harvesting, malicious prompt injection, attempted credential theft or another serious violation, we may immediately suspend or terminate access without advance notice to contain the risk. A detection signal is not by itself proof of misconduct; restrictions are assessed in context, and you may contact support to dispute a mistaken decision. We may preserve relevant evidence for a lawful, limited investigation and pursue available legal remedies or make legally justified reports to appropriate authorities. Nothing here declares ordinary prompt errors unlawful or guarantees detection of every attack. For other material changes or restrictions, we provide reasonable notice when practical and lawful.
You may stop using the service, disconnect accounts and request account or data deletion at any time. Where practical and lawful, we provide an opportunity to export your information before a planned closure. Keep independent copies of material you need. Ending access does not itself remove published platform content, cancel charges owed to a separate provider or cancel schedules already held by that platform. Content handling after closure follows the Privacy Policy and platform deadlines. Provisions that reasonably need to survive, including accrued obligations, rights and dispute provisions, remain effective.
9. Warranties and responsibility
To the extent allowed by applicable law, development and preview services are provided as available, without a promise of uninterrupted operation, error-free results or fitness for a particular purpose. We do not guarantee that a platform will approve content, maintain an integration or accept a scheduled post. Nothing here excludes a warranty or remedy that cannot lawfully be excluded.
To the extent permitted by law, we exclude liability for indirect or consequential losses, including lost opportunities or anticipated profits, arising from use of the service or an independent third-party service. This exclusion does not apply where the law prohibits it, or remove liability for fraud, wilful misconduct, gross negligence or breach of duties that cannot be excluded. It does not waive statutory privacy rights or excuse our own unlawful disclosure of data. Your responsibility for content and provider choices does not transfer our legal obligations to you.
If you use the service for business purposes, you are responsible, to the extent permitted by law, for reasonable third-party claims and losses caused by your unlawful content, lack of required rights or material breach of these Terms. This does not cover loss caused by our own fault. We will notify you of such a claim and allow reasonable involvement in its resolution; no settlement may impose obligations on you without your consent. Mandatory consumer protections are preserved.
10. Changes and disputes
We reserve the right to revise these Terms and the service. We post the revised Terms with an updated revision date and provide notice of material changes through the application, email or another appropriate service notice before they take effect. If law or an urgent security issue requires an immediate change, we provide notice as soon as reasonably practical. We request acceptance or consent where required. Changes do not retroactively grant rights over your content, authorize undisclosed data uses or waive accrued rights. If you disagree, you may stop using the affected service and request deletion; any mandatory termination or refund rights remain intact.
Please contact us first so we can try to resolve a concern. This does not delay an urgent remedy or a legal deadline. Applicable law determines governing law and the competent courts; these Terms do not impose mandatory arbitration, a class-action waiver or a foreign exclusive forum. Any mandatory rights you have where you live remain available. If one provision is unenforceable, the remaining provisions continue to the extent lawful.
11. Contact
Discretion Media Group operates CreatoR OS. Contact support@discretionmediagroup.com for support, privacy@discretionmediagroup.com for privacy and deletion requests, and info@discretionmediagroup.com for general or rights-related inquiries.